arion pay Terms and Conditions — Platform Rules for Philippine Players

Welcome to arion pay. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and arion pay ("the Platform", "we", "us", "our") governing your access to and use of arionpay.best and all associated betting, casino, and gaming services made available through it.

arion pay is an online betting and gaming platform designed and operated for the Philippine market. All products on arion pay — including sports betting, esports betting, live casino, bingo, and associated features — are subject to these Terms. By registering an account, making a deposit, or placing any bet or game wager on arion pay, you confirm that you have read these Terms in full, understood them, and agreed to be bound by them.

These Terms should be read alongside arion pay's Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform. Where any contradiction exists between these documents, these Terms take precedence unless explicitly stated otherwise.

To register and use arion pay, you must meet all of the following eligibility criteria at the time of registration and throughout your continued use of the platform:

• You must be at least 21 years of age. arion pay does not permit access by persons under 21 regardless of local legal age of majority.
• You must be a resident of or physically located in a jurisdiction where online betting and gaming is legal, and your participation must not violate any applicable law.
• You must not be a person excluded from gambling either by court order, self-exclusion programme, or any other formal mechanism.
• You must be acting on your own behalf and not as an agent or representative of any third party.
• You must not have had a previous arion pay account that was closed for breach of these Terms.

During registration, arion pay requires accurate personal information including your full legal name, date of birth, residential address, and a valid contact method. You must provide truthful, current, and complete information. Providing false information during registration is a breach of these Terms and may result in immediate account closure and forfeiture of any pending balances associated with fraudulent activity.

Each player is permitted to hold one account only on arion pay. Creating duplicate accounts is prohibited and will result in all associated accounts being closed. Where multiple accounts are linked to the same individual, arion pay reserves the right to determine which account balance is retained in accordance with its fraud prevention procedures.

You are solely responsible for maintaining the security of your arion pay account credentials — your username, password, and any two-factor authentication method associated with the account. arion pay strongly recommends enabling two-factor authentication immediately after registration.

You must not share your arion pay login credentials with any other person, including family members. Any activity conducted through your account is your responsibility regardless of whether you authorised it. If you suspect that your account has been accessed without your permission, you must notify arion pay support immediately via the live chat facility available around the clock.

• Do not use obvious passwords or passwords shared across multiple platforms.
• Do not access your arion pay account on public or shared devices without logging out completely after each session.
• Monitor your account transaction history regularly for any activity you do not recognise.
• Contact support immediately if you receive account notifications for activity you did not initiate.

arion pay reserves the right to suspend an account temporarily if unusual access patterns are detected — for example, simultaneous logins from different geographic locations. This is a security measure and will not result in fund loss unless a fraud investigation determines that the account was used in breach of these Terms.

arion pay supports deposits and withdrawals exclusively in Philippine pesos (PHP). No foreign currency transactions are processed on the platform. The following payment methods are accepted for deposits and withdrawals on arion pay, subject to availability at the time of the transaction:

• GCash digital wallet
• Maya (formerly PayMaya)
• GrabPay
• Coins.ph
• InstaPay and PESONet bank transfers (BDO, BPI, UnionBank, and other participating banks)
• Philippine-issued Visa and Mastercard debit and credit cards

All deposits to arion pay must originate from accounts or instruments registered in your own name. Deposits from third-party accounts are not permitted. Where arion pay identifies a deposit from a third-party source, the funds will be returned to the originating account and the deposit will not be credited to your arion pay balance.

Minimum deposit and withdrawal amounts are published within the arion pay platform and may be updated from time to time. arion pay does not charge platform fees on standard deposits or withdrawals, though your payment provider may apply their own transaction fees independent of arion pay.

Dormant accounts — those with no login activity for a period specified in arion pay's account management policy — may be subject to dormancy procedures including administrative fees or balance forfeiture after appropriate notice. Players are encouraged to log in periodically and maintain active contact with arion pay support if they anticipate an extended absence.

All bets placed on arion pay are subject to the following general rules as well as any sport-specific or market-specific rules published within the relevant section of the platform. In the event of a conflict, sport-specific rules take precedence over general rules for the relevant market.

• A bet is confirmed only when arion pay's system has accepted it and issued a confirmation reference. A bet that has not been formally accepted is not a valid bet, regardless of what is displayed on screen during the selection process.
• Odds are correct at the time of bet placement. Price changes after confirmation do not affect settled bets. arion pay's live markets update prices continuously — the price shown in your bet slip at the moment you confirm is the price that applies to your wager.
• Minimum and maximum stake limits apply per market and per event. These are displayed within the bet slip before confirmation. arion pay reserves the right to adjust maximum stake limits for specific markets or individual accounts at its discretion.
• In-play bets on arion pay are subject to the live rules applicable at the time of the event. Bets placed on an event that has already concluded are void.
• Where a match or event is abandoned, postponed, or rescheduled, arion pay will apply the rules specific to that sport and competition as published on the platform. In most cases, bets placed on an event that does not reach its conclusion will be voided and stakes returned, unless arion pay's sport-specific rules specify a different treatment.

arion pay uses a decimal odds format as the default display for all markets. The total return — including the original stake — is calculated by multiplying the stake amount by the decimal odds. Players are encouraged to review their bet slip carefully before confirming any wager, as all bets confirmed through the system are considered final and binding unless a palpable error is identified.

The arion pay online casino section includes live dealer games, table games, video poker, slots, and bingo. All games are operated according to the rules published for each individual title. RTP (return to player) figures for slot games are displayed within the platform where available from the game provider.

Casino game outcomes are determined by certified random number generator (RNG) systems for non-live games, and by real dealing procedures for live dealer titles. arion pay does not manipulate game outcomes and accepts no responsibility for results arising from legitimate game mechanics as designed by the game provider.

• Game-specific minimum and maximum bet limits are displayed within each title before play begins.
• In the event of a technical disconnection during a live dealer round, arion pay will apply the applicable game provider's disconnection policy. In most cases, the round is completed according to the game's natural outcome and the result stands.
• Bingo sessions on arion pay are governed by the specific rules displayed within the bingo lobby. Participation in a bingo session constitutes acceptance of those rules.
• Free play, demo, or promotional credits on arion pay are subject to additional terms specific to each offer and do not constitute real-money balances unless explicitly converted under the applicable bonus terms.

arion pay offers bonuses and promotions to eligible players from time to time. Each offer is governed by its own specific terms and conditions, which are published at the time the promotion is live. The following general principles apply to all arion pay bonuses unless the specific offer terms state otherwise:

• Bonuses are available to eligible players only. Eligibility criteria — including account status, deposit requirements, and geographic restrictions — are specified in the offer terms.
• Bonus funds on arion pay are subject to wagering requirements before they can be withdrawn as cash. The wagering requirement, eligible games or markets, minimum odds thresholds, and time limits are stated in the specific offer terms.
• Only one bonus may typically be active at any time. Attempting to claim multiple concurrent bonuses may result in forfeiture of one or more of the offers.
• arion pay reserves the right to withdraw a bonus offer at any time before it has been claimed. Once a bonus has been credited to an active account, it remains subject to the terms that applied at the time of the credit.
• arion pay reserves the right to reclaim bonus funds or resulting winnings if it determines that the bonus was claimed through fraudulent activity, multi-accounting, or abuse of the promotion system.

The following conduct is strictly prohibited on arion pay. Engaging in any prohibited activity is a material breach of these Terms and will result in account action including suspension, permanent closure, and forfeiture of applicable balances:

• Using arion pay while located in a jurisdiction where online betting and gaming is prohibited by law.
• Opening more than one account, whether personally or through intermediaries.
• Providing false, misleading, or third-party personal information during registration or at any subsequent verification stage.
• Using automated software, bots, scripts, or any artificial means to interact with the arion pay platform.
• Exploiting software errors, technical faults, or pricing mistakes ("palpable errors") deliberately or knowingly.
• Engaging in matched betting, arbitrage betting, or systematic value extraction strategies that arion pay determines are inconsistent with normal recreational play.
• Collusion with other players or third parties to manipulate bet outcomes or game results.
• Depositing funds obtained through illegal activity or using arion pay for money laundering purposes.
• Allowing or facilitating access to the platform by persons under 21 years of age.
• Engaging in any form of harassment, abusive communication, or threatening behaviour toward arion pay staff or other users of the platform.

arion pay reserves the right to suspend or close any account at any time and for any reason, including but not limited to breach of these Terms, suspected fraud, regulatory requirements, or failure to complete identity verification within a reasonable period of the request.

Where an account is closed due to a breach of these Terms, arion pay reserves the right to retain any balance in the account that is attributable to fraudulent, manipulative, or prohibited activity. Balances not connected to prohibited activity will be returned to the account holder via their verified payment method after any applicable investigation is concluded.

Players may close their arion pay account voluntarily at any time by contacting support. Where a voluntary closure is requested, any pending bets will be settled normally, and the remaining balance will be withdrawn to the player's verified payment method subject to standard verification requirements. Voluntary account closure does not remove the player's right to request their data under applicable data protection law.

arion pay is committed to supporting responsible gaming for all Philippine players. The platform provides tools that allow players to manage their gambling activity, and these tools are accessible without contacting support, within the account settings section. Available tools on arion pay include deposit limits (daily, weekly, and monthly), session time reminders, and self-exclusion for defined periods.

Players who wish to take a break from arion pay can request a temporary self-exclusion period through account settings or by contacting support directly. During a self-exclusion period, the account will be restricted from any deposits, bets, or game participation. arion pay will also suppress promotional communications to a player who is under a self-exclusion arrangement.

arion pay reserves the right to proactively contact a player if account behaviour suggests potential problem gambling — for example, significantly increased deposit frequency, large losses within short timeframes, or repeated attempts to self-exclude and reverse the exclusion. Such contact is made in good faith and does not constitute a guarantee that the platform will always detect problematic patterns before harm occurs.

All content on arion pay — including but not limited to the platform interface, brand identity, graphics, odds data, written content, game presentations, and software — is the proprietary property of arion pay or its licensed suppliers and is protected by applicable intellectual property law. You may not reproduce, copy, redistribute, publish, or commercially exploit any content from arion pay without prior written permission.

The arion pay brand name, logo, and associated trademarks may not be used in connection with any third-party product, service, or promotional material without written authorisation from the platform. Unauthorised use of arion pay intellectual property constitutes a breach of these Terms and may result in legal action.

arion pay's liability to any player is limited to the return of the player's verified balance attributable to legitimate activity. arion pay is not liable for indirect, consequential, or incidental losses arising from the use of the platform, including losses attributable to reliance on platform-published odds, information, or game outcomes.

The arion pay platform is provided on an "as available" basis. While arion pay takes reasonable steps to maintain service availability, the platform cannot guarantee uninterrupted access and is not liable for losses attributable to temporary service unavailability, technical faults, or scheduled maintenance periods. Where a bet is affected by a technical outage during placement or settlement, arion pay will review the relevant transaction and apply a fair resolution based on available system records.

If you have a dispute regarding a bet settlement, withdrawal, or any other arion pay transaction, you should contact support within 30 days of the event in question. arion pay will investigate and respond within a reasonable timeframe. Players are encouraged to retain their bet reference numbers and transaction confirmations to facilitate efficient resolution.

arion pay collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering an account on arion pay, you consent to the collection and processing of your personal data as described in that document.

arion pay uses the personal information you provide for account management, identity verification, payment processing, customer support, regulatory compliance, responsible gaming monitoring, and (where you have opted in) promotional communications. arion pay does not sell your personal data to third parties for commercial purposes unrelated to the operation of the platform.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with these Terms that cannot be resolved through arion pay's internal dispute resolution process shall be subject to the jurisdiction of the competent courts of the Philippines.

arion pay operates in compliance with applicable Philippine law and the regulatory framework governing online gaming in the Philippines as administered by PAGCOR and any other applicable regulatory authority. Players are responsible for ensuring that their participation complies with the laws of their own jurisdiction.

arion pay reserves the right to amend these Terms and Conditions at any time. Where a material change is made, arion pay will provide reasonable notice via the platform or to the contact details registered on your account. The updated Terms will be published on this page with a revised effective date.

Continued use of arion pay after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with an amendment, you should cease using the platform and contact support to close your account. Pending bets at the time of an amendment will be settled under the Terms that applied when they were placed.

If you have any questions about these Terms and Conditions, need clarification on a specific clause, or wish to raise a dispute, you can reach arion pay through the following channels:

• Email: support@arionpay.best
• Live Chat: Available 24/7 through your arion pay account dashboard

arion pay's support team operates in English and Filipino. For account-specific queries, please have your account reference and relevant transaction details ready to allow the team to assist you efficiently. Response times for email queries are typically within 24 hours during standard operating periods.